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Developer & Architect Perspective Episodes

Developer & Architect Perspective

September 20, 2022

Everything About Service Integration And Management (SIAM) - Part 2 of 4 - Decoding the SIAM Model - Layer by Layer

Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 2 of 4 Claire Agutter is Director at Scopism & ITSM Zone, having over two decades of rich experience in ITSM. In this part, she takes a deep dive into the SIAM model layer by layer (especially service integrator), people dynamics and challenges, and selecting big bang or phased approach. How Do We Go About Implementing SIAM? What Is The Role Of Integration & Automation?

Thought Leader Corner Consultant Perspective Developer & Architect Perspective Software Provider Perspective

September 01, 2022

Two-Minute Recipe for Successful IT Process Automation

Special Bytes By Juzer Saifee, Account Manager, IT Solutions at Vyom Labs. - Two-Minute Recipe for Successful IT Process Automation  5 Questions to Ask Before You Begin and 3 Key Factors To Implement An Automation Initiative

Consultant Perspective Developer & Architect Perspective

August 18, 2022

Everything You Need To Know About Virtual Support Agents (VSAs) - 3 Key Factors Which Can Make Or Break It

Special Bytes By Jincy Oommen, Solution Consultant at AutomationEdge - Everything You Need To Know About Virtual Support Agents (VSAs) 3 Key Factors Which Can Make Or Break It. Why General Purpose AI May Not Be The Answer?

Consultant Perspective Developer & Architect Perspective Software Provider Perspective

August 10, 2022

The Secrets Of Customer Success & Happiness (Part-2) - Five Key Factors For A Successful Front-End Experience With Chatbot

Special Bytes By Dr. Amruta Hiwarkar, Customer Success Manager The Secrets Of Customer Success & Happiness (Part-2) - Five Key Factors For A Successful Front-End Experience With Chatbot

Consultant Perspective Developer & Architect Perspective

August 02, 2022

The Secrets Of Success in RPA Initiatives (Part-1) - 7 Key Metrics To Measure & Improve RPA Initiatives - How To Measure ROI, Delightful Employee & Customer Experiences (DECx)?

Special Bytes By Jincy Oommen, Solution Consultant at AutomationEdge - The Secrets Of Success in RPA Initiatives (Part-1)  7 Key Metrics To Measure & Improve RPA Initiatives - How To Measure ROI, Delightful Employee & Customer Experiences (DECx)?

Consultant Perspective Developer & Architect Perspective

July 25, 2022

Five Sureshot Use Cases For Conversational IT - How To Get Started Fast With Conversational IT? How To Create Delightful Employee & Customer Experiences(DECx)?

Special Bytes With Varada Bhanage, Solution Sales Manager at Vyom Labs - Five Sureshot Use Cases For Conversational IT - How To Get Started Fast With Conversational IT? How To Create Delightful Employee & Customer Experiences(DECx)?

Consultant Perspective Developer & Architect Perspective

July 19, 2022

High-Velocity IT - A Fad or The Future? Why DevOps Alone Is Not Enough? Why Culture Is Important? How To Achieve the Holistic High-Velocity IT?

Special Bytes With Rachna Barsagade, Director at DxSherpa Technologies - High-Velocity IT - A Fad or The Future? Why DevOps Alone Is Not Enough? Why Culture Is Important? How To Achieve the Holistic High-Velocity IT?

Thought Leader Corner Consultant Perspective Developer & Architect Perspective

July 12, 2022

What The Future Of The RPA Looks Like? What To Consider Before You Go For RPAaaS(RPA As A Service)? How To Get Started With RPAaaS?

Special Bytes By Jincy Oommen, Solution Consultant at AutomationEdge - What The Future Of The RPA Looks Like? What To Consider Before You Go For RPAaaS(RPA As A Service)? How To Get Started With RPAaaS?

Thought Leader Corner Consultant Perspective Developer & Architect Perspective

May 23, 2022

4 Key Integrations Required For IT Process Automation - The Most Important Features To Decide Your Hyper automation Tool

Special Bytes By Seema Kothari 4 Key Integrations Required For IT Process Automation. The Most Important Features To Decide Your Hyper-Automation Platform

Consultant Perspective Developer & Architect Perspective