A podcast for those who ♥️ AITSM (ITSM, ITIL, AI, and Automation for ITSM) and looking forward to growth in this exciting area. Join a thriving community of AITSM Pros here: https://AITSMCoOp.com
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With AITSM Show!
According to Gartner, AITSM covers all the efforts needed to introduce AI and automation into an IT organization. AITSM is ITSM-driven by intelligent automation to assist with tasks, requests, and actions at the IT service desk.
Sept. 27, 2022
Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 3 of 4 - SIAM Model - Process Frameworks - ITIL, COBIT Or VeriSM How Does ITIL Fit Into SIAM? How…
Sept. 20, 2022
Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 2 of 4 Claire Agutter is Director at Scopism & ITSM Zone, having over two decades of rich experie…
Sept. 13, 2022
Special Interview With Claire Agutter (@ClaireAgutter) Claire Agutter is Director at Scopism & ITSM Zone, having over two decades of rich experience in ITSM. She put forth compelling reasons and the business impact of …
Sept. 1, 2022
Special Bytes By Juzer Saifee, Account Manager, IT Solutions at Vyom Labs. - Two-Minute Recipe for Successful IT Process Automation 5 Questions to Ask Before You Begin and 3 Key Factors To Implement An Automation Initiat…
Aug. 23, 2022
Special Bytes By Ivor Macfarlane, Seasoned ITSM Specialist. How Did My Grandmother Teach Me ITIL? 7 Guiding Principles De-mystified and More. (DevOps, Agile, Microservices and Technical Debt...)
Aug. 18, 2022
Special Bytes By Jincy Oommen, Solution Consultant at AutomationEdge - Everything You Need To Know About Virtual Support Agents (VSAs) 3 Key Factors Which Can Make Or Break It. Why General Purpose AI May Not Be The Answer?