AITSM Show

Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 3 of 4 - SIAM Model - Process Frameworks - ITIL, COBIT Or VeriSM How Does ITIL Fit Into SIAM? How To Get Ahead With …

Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 2 of 4 Claire Agutter is Director at Scopism & ITSM Zone, having over two decades of rich experience in ITSM. In this part, she …

Special Interview With Claire Agutter (@ClaireAgutter) Claire Agutter is Director at Scopism & ITSM Zone, having over two decades of rich experience in ITSM. She put forth compelling reasons and the business impact of implementing the SIAM way. What is …

Special Bytes By Ivor Macfarlane, Seasoned ITSM Specialist. How Did My Grandmother Teach Me ITIL? 7 Guiding Principles De-mystified and More. (DevOps, Agile, Microservices and Technical Debt...)

Special Bytes With Rachna Barsagade, Director at DxSherpa Technologies - High-Velocity IT - A Fad or The Future? Why DevOps Alone Is Not Enough? Why Culture Is Important? How To Achieve the Holistic High-Velocity IT?

Special Bytes By Jincy Oommen, Solution Consultant at AutomationEdge - What The Future Of The RPA Looks Like? What To Consider Before You Go For RPAaaS(RPA As A Service)? How To Get Started With RPAaaS?

Special Bytes By Beena Dhage, Service Management Delivery Head at Vyom Labs- What The Future Of The Service Desk Looks Like? How Automation Can Help An Overwhelmed Service Desk? How To Create Delightful Employee & Customer Experiences(DECx)?

Special Bytes By Dr. Amruta Hiwarkar, Customer Success Manager The Secrets Of Customer Success & Happiness (Part-1) 7 Important Metrics To Measure & Improve Customer Happiness

A Productive Rant About Automation (Part-2) - Are AIOps & Automation CoE Mature Enough? The Biggest Hurdle To Automation and How To Face It?

AITSM - What No One Is Talking About (Part-1) An Elephant In The Room How to manage that and use automation effectively? Special Interview With Neethi Upadhya, Associate Director, ServiceNow Practice at IBM

About AITSM Show and AITSM Co-Op (Origin Story & Why We Exist) - A podcast and community for those who ♥️ AITSM (ITSM, ITIL, AI, and Automation for ITSM) and looking forward to growth in this exciting area.

AITSM Show - Episode 5 - Special Interview With Greg Specht The Evolution Of AITSM(Part-1) How has technology progressed & What Changed? An Interesting Problem & My Toolkit To Resolve Anything?

AITSM Show - Episode 4 - Special Interview With Girish Gadage How To Make A Good Automation Initiative Even Better? What Is Important & What Is Not? Five Tips To Get More Value Out Of Automation.

Scaling Your Automation Journey (Part-1) What Do You Need To Know? How To Avoid Pitfalls? Five Key Elements Of Scaling Up Automation.