AITSM Show
A podcast for those who ♥️ AITSM (ITSM, ITIL, AI, and Automation for ITSM) and looking forward to growth in this exciting area. Join a thriving community of AITSM Pros here: https://AITSMCoOp.com
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According to Gartner, AITSM covers all the efforts needed to introduce AI and automation into an IT organization. AITSM is ITSM-driven by intelligent automation to assist with tasks, requests, and actions at the IT service desk.
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Everything About Service Integration And Management (SIAM) - Part 3 o…
Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 3 of …
Everything About Service Integration And Management (SIAM) - Part 2 o…
Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 2 of …
Everything About Service Integration And Management (SIAM) - Part 1 o…
Special Interview With Claire Agutter (@ClaireAgutter) Claire Agutter is Director at Scopism & ITSM Zone, having over two deca…
How Did My Grandmother Teach Me ITIL? ITIL: 7 Guiding Principles De-m…
Special Bytes By Ivor Macfarlane, Seasoned ITSM Specialist. How Did My Grandmother Teach Me ITIL? 7 Guiding Principles De-…
High-Velocity IT - A Fad or The Future? Why DevOps Alone Is Not Enoug…
Special Bytes With Rachna Barsagade, Director at DxSherpa Technologies - High-Velocity IT - A Fad or The Future? Why DevOps Al…
What The Future Of The RPA Looks Like? What To Consider Before You Go…
Special Bytes By Jincy Oommen, Solution Consultant at AutomationEdge - What The Future Of The RPA Looks Like? What To Consider Be…
What The Future Of The Service Desk Looks Like? - How Automation Can …
Special Bytes By Beena Dhage, Service Management Delivery Head at Vyom Labs- What The Future Of The Service Desk Looks Like? How…
The Secrets Of Customer Success & Happiness (Part-1) - 7 Important Me…
Special Bytes By Dr. Amruta Hiwarkar, Customer Success Manager The Secrets Of Customer Success & Happiness (Part-1) 7 Imp…
A Productive Rant About Automation (Part-2) - Are AIOps & Automation …
A Productive Rant About Automation (Part-2) - Are AIOps & Automation CoE Mature Enough? The Biggest Hurdle To Automation and How …
AITSM - What No One Is Talking About (Part-1) - An Elephant In The Ro…
AITSM - What No One Is Talking About (Part-1) An Elephant In The Room How to manage that and use automation effectively? …
About AITSM Show & AITSM Community - Trailer
About AITSM Show and AITSM Co-Op (Origin Story & Why We Exist) - A podcast and community for those who ♥️ AITSM (ITSM, ITIL, AI, …
The Evolution Of AITSM (Part-1) - How has technology progressed & Wha…
AITSM Show - Episode 5 - Special Interview With Greg Specht The Evolution Of AITSM(Part-1) How has technology progressed &…
How To Make A Good Automation Initiative Even Better? What Is Importa…
AITSM Show - Episode 4 - Special Interview With Girish Gadage How To Make A Good Automation Initiative Even Better? What Is …
Scaling Your Automation Journey (Part-1) What Do You Need To Know? Ho…
Scaling Your Automation Journey (Part-1) What Do You Need To Know? How To Avoid Pitfalls? Five Key Elements Of Scaling Up Aut…
Recent Episodes
Everything About Service Integration And Management (SIAM) - Part 3 of 4 - SIAM Model - Process Frameworks - ITIL, COBIT Or VeriSM
Sept. 27, 2022
Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 3 of 4 - SIAM Model - Process Frameworks - ITIL, COBIT Or VeriSM How Does ITIL Fit Into SIAM? How…
Everything About Service Integration And Management (SIAM) - Part 2 of 4 - Decoding the SIAM Model - Layer by Layer
Sept. 20, 2022
Special Interview With Claire Agutter (@ClaireAgutter) Everything About Service Integration And Management (SIAM) - Part 2 of 4 Claire Agutter is Director at Scopism & ITSM Zone, having over two decades of rich experie…
Everything About Service Integration And Management (SIAM) - Part 1 of 4
Sept. 13, 2022
Special Interview With Claire Agutter (@ClaireAgutter) Claire Agutter is Director at Scopism & ITSM Zone, having over two decades of rich experience in ITSM. She put forth compelling reasons and the business impact of …
Two-Minute Recipe for Successful IT Process Automation
Sept. 1, 2022
Special Bytes By Juzer Saifee, Account Manager, IT Solutions at Vyom Labs. - Two-Minute Recipe for Successful IT Process Automation 5 Questions to Ask Before You Begin and 3 Key Factors To Implement An Automation Initiat…
How Did My Grandmother Teach Me ITIL? ITIL: 7 Guiding Principles De-mystified
Aug. 23, 2022
Special Bytes By Ivor Macfarlane, Seasoned ITSM Specialist. How Did My Grandmother Teach Me ITIL? 7 Guiding Principles De-mystified and More. (DevOps, Agile, Microservices and Technical Debt...)
Everything You Need To Know About Virtual Support Agents (VSAs) - 3 Key Factors Which Can Make Or Break It
Aug. 18, 2022
Special Bytes By Jincy Oommen, Solution Consultant at AutomationEdge - Everything You Need To Know About Virtual Support Agents (VSAs) 3 Key Factors Which Can Make Or Break It. Why General Purpose AI May Not Be The Answer?
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